Category Archives: Trouble Shooting

New Arrival iPhone Bluetooth Keyboard

Posted by renajin on December 15, 2010 None comments

Like many other mobile devices, the implementation of Bluetooth technology has become one of the key roles which permits user-friendly platform, until now, the Bluetooth technology has finally arrived to Apple related products. Since Bluetooth technology uses radio frequencies within limited distance to allows us to send/receive information wirelessly, today, we would like to guide you how to connect your Bluetooth keyboard via iPad, iPhone 3G/S, 4G, iPod Touch in the few steps:

For iPhone 4G/3GS (Un-Jailbreak):

1.    Switch on your Bluetooth Keyboard device in the back and press the “connect” button, in the front of keyboard you will notify a flashing light at the top-right where you see the “battery sign”.
2.    Turn on the Bluetooth from your iPhone/IPad by entering “Setting” “General”, once you open your Bluetooth connection then your devices will be automatically detected the keyboard, pressing the tab to enter to the configuration mode.
3.    Once selected the keyboard option, a box will pop up, make sure you type the enlisted 4 digit pass code and press “enter” using your keyboard set, you will see “connected” from the device tab.
4.    Press your device “Home” button and you can start typing, make sure you open a link break before typing and you can also use the “hot key” features on the top of the keyboard.

For iPhone 3G

If you already jailbreaked your devices, then there are chances that your devices will not be detected, in most of the case, you will find a “recycling” sign running continuously without any further detections, hence, you will need addition app to be installed in your device.

1.    Go to Cydia and search a paid app name “BTstack Keyboard”($4.99), download the application
2.    Once the application installed, make sure the current Bluetooth option is OFF and turn on the keyboard and press the “connect” button for entering pairing mode.
3.    Open your “BTstack Keyboard” application, a pop out box will be showing off, press “OK” to confirm and use your keyboard to type the 4 digits pass code for finishing the pairing process. If nothing appears from the detection, reboot both your device and keyboard and repeat the above procedure.
4.    You will see an “on” sign in your “BTstach Keyboard” which means your Bluetooth connection is on set. Warning: some firmware below OS 4.0 did not fully support the “hot key” features, however you can still enable to type.

Please consult our web site www.123inkcartridges.ca or try our free toll number 1-866-979-7463 if you have further concerns. We thank for your time and consideration for choosing us.

How to remove air bubbles from screen protector

Posted by renajin on December 15, 2010 1 comments

Screen protectors are commonly use for most of the mobile devices or pc equipments, it is especially designed for scratch prevention and it looks similar to a sticky film that enable you to place over the screen thus it must be transparent. Sometimes, people might noticing that there are air bubbles protruding from the screen after placing the screen protector, it is not only annoying but moreover visually distracting, if you are facing such issue, DO NOT PANIC! With a little patience and tips, your problem will be eventually solved once applying the following steps.

If you haven’t applied the screen protector yet:

1.    Power off your device and set it aside the new screen protector that you will be applying.
2.    Use a microfiber cloth or lay strips of scotch tape over your screen for removing dust on the screen.
3.    Apply your screen protector in the direction that were provided from the manual, the best way to do it is use your driver’s license or credit card to smooth out and push out the bubbles slowly that appear on the screen.

If you want to re-apply the screen protector:

1.    Power off the device.
2.    Use the edge of driver’s license or credit card to press out bubbles. Warning: Do not press too hard on the screen because it might cause inner damages. You could also simply heat the film with a blow dryer to make it softer but make sure no to overheat the film. Recommended in the direction starting from the centre toward the edges.
3.    If the bubble still not comes out, remove the film and put it in a rubbing alcohol solution that mixed with soap and water, re-apply again the above processes.
4.    Use the driver’s license or credit card to smooth down the newly applied film, wait for at least thirty minutes so the solution will be evaporated and you should be able to attach the protector without bubbles.

For more information regard to our products and services, pelase visit www.123inkcartridges.ca via web site or you can simply try our toll free number 1-866-979-746, We thank for your time and consideration for choosing us.

Paper Shredder troubleshooting guide

Posted by renajin on December 8, 2010 None comments

As being one of the essential tools that people apply to ensure file safety, paper shredder ranked one of the important devices that we cannot live without it; however, even how convenient the paper shredder is , there are still chances that you will be likely to encounter issues. Fortunately, most of the issue can be easily solved, in this article we would like to provide some tips regard to prevention and troubleshooting methods before the problems occur.

Identify the problem

Most of the common problems that shredder cause are listed in the following three categories, those problems are notoriously known as “paper jam”, “mechanical problem” and “shredder failure”, when such problems occur, DO NOT PANIC! Make sure if the problems are considered one of them, please read the following guide before starting further actions.

Paper Jam issue

1.    Turn off your machine first and remove any paper clogging if possible (Warning: never force the shredder teeth for avoiding bending them)
2.    Press the power button to re-open your machine after cool off and switch to activate the “reverse” function for ejecting the paper, you might also pull on the stuck paper gently or using tweezers for removing those small particles from the paper
3.    If the above method will not apply in the case, try to soak the stuck paper with shredder oil for approximately 15 minutes and repeat the action listed above. Most likely the issue will be resolved
4.    If the problem still occurs, a suspect of power supply or circuit breaker failure might encounter and you will have to consult professionals. If the machine if under warranty, consult your original manufacture will be strongly recommended.

Preventive Tips:

  • Plug the paper on right position, do not attempt to shred too many documents at once
  • Make sure the supply of power will fit the requirements for your machine
  • Regularly put shredding oil on the blades of the machine and sharpen the teeth of the shredder

Mechanical problem

1.    If the shredder stops operating automatically, unplug the machine
2.    Allow the machine to cool down for approximately half an hour, the reason might contributed to motor overheated
3.    Sometimes the shredder motor run continuously even you have finished feeding paper, if that is the case, check if there is anything blocking the sensor of the machine, and if the motor only runs in reverse-mode, the sensor may be detecting some blockage which needs to remove.Shredder Failure

Shredder Failure

Sometimes you can’t fix the issue which caused by inner collapse, the best option is to replace a new one.
1.    If the shredder overheats and unable to restart, it may be burned up
2.    If the paper feeds unable to perform cutting function, then the cutting blades may be dulled or bent
3.    If the shredder motor runs but unable to pull the paper, you might have to check whether there is damages regard to your feed mechanism or shredder teeth.

Genaral Trouble shooting of Refill kits.

Posted by renajin on April 21, 2010 None comments

Have problem with your cartridges after refilling? We 123inkcartridges.ca are providing you a general trouble shooting for your Refill kits.

What should I do if the printer does not print after refilling the cartridge?
1.    Step 1: Run the print-head cleaning mechanism (described in your inkjet printer’s manual) and attempt to
print a few pages.
2.    Step 2: If this procedure does not work, using the syringe supplied in your refill kit, inject air into the
top air vent to clean the nozzles. A small amount of ink should be emitted from the nozzles upon injection. (The nozzle is the porous metal piece at the bottom of the cartridge)
3.    Step 3: If this procedure does not work your print-head nozzles are probably blocked with dried ink. At
this point use the syringe to take out as much ink as possible from your cartridge and read on to the next section.
What should I do if my print quality is poor after refilling?
Just follow these 4 simple steps:
1.    Step 1: Using a soft tissue or cotton swab clean any ink from the nozzles.
2.    Step 2: Reinstall the cartridge, run the print-head cleaning mechanism (described in your printer’s manual)
and attempt to print again.
3.    Step 3: Poor print quality may also be a sign of overfilling your inkjet cartridge. If this is the case,
use the syringe to take out the extra ink and attempt to print again.
4.    Step 4: If it still does not print properly, you might have some air left in your cartridge. Using the
syringe, take the air from your cartridge, run the print-head cleaning mechanism (described in your printer’s
manual) and attempt to print again.
What should I do if the printer will not recognize the cartridge after refilling?
1    Turn on the printer and remove both cartridges
2    Place both cartridges in front of you so that you can see the contact foil, with the nozzles facing
downwards
3    With adhesive tape, cover the FOUR upper contact points on the far left contact column of both cartridges
4    Reinsert the two cartridges and close the cover
5    Open the cover again after 2 or 3 seconds
6    Wait until the printer gives you the cartridge carriage (If there seems to be a problem with either of the
cartridges, ignore it)
7    Open the cover and remove the two cartridges
8    Place both cartridges in front of you so that you can see the contact foil, with the nozzles facing
downwards
9    Remove the adhesive tape
10    Clean the contacts, reinsert the cartridges and close the cover.

Beside the Trouble shooting,we 123inkcartridges.ca also provide kinds of Refill kits for many brands.

Please click here to get more detailed information.

General “trouble”of Epson Ink cartridges.

Posted by renajin on January 29, 2010 None comments

When you got a replacement error message after installing a new Cartridge:
Reason:This occurs because the cartridge has not clocked in place correctly.
Solution: Press the ink button and remove the cartridge. Try reinstalling the cartridge. Make sure you hear a click when you close the ink cartridge clamp. Don’t try to force the cartridge into place if you don’t hear a click; remove it and try installing it again.

How come that cartridge did not last as long as my previous one?
Reason: You may have changed your printer settings. Paper type, resolution and ink darkness will influence in the amount of pages you will be able to print.
Solution: If the light on the printer began flashing meaning that you have to replace the cartridge, then you have used the proper amount of ink. Epson printers do not function by means of weighing cartridges, or recognizing the amount of ink in a cartridge. The ink monitoring is based on the number of times the jets have fired.
High resolution prints, frequent cleaning cycles, and switching on and off the printer, are different ways for your ink indicator to go down.
The printer does not accept the cartridge, what is going on?
•    The cartridge may not be placed correctly in the printer:
Take the cartridge out of the machine and make sure there are no obstructions preventing the cartridge from sitting properly in the machine. Reinstall the cartridge. Check that it is sitting straight in the machine and that it is properly secure in its slot.

•    There must be something wrong with the connection between the cartridge chip and the chip reader in the printer:
In order to ensure a good a connection, take the cartridge out of the machine. Then, clean the cartridge chip with isopropyl alcohol in order to ensure a good connection. Remove any debris that is on the area in the machine that reads the cartridge chip, by blowing or with canned air.

•    Check the cartridge electronic chip is not damaged
Prevent bumping them and dropping them: the cartridge electronic strips are very sensitive and they can get easily damaged. They can get damaged even with one of your fingers. As there is no repair for this, you will have to get a new cartridge.

No More Doubt In Our Products

Posted by admin on January 15, 2010 None comments

Some of our customers are curious why the series number of our product is different from the original products and why their printer model is not list on the box of our product. The suspicion in generic products is understandable because after all they are not manufactured by original company.

We apologize for this inconvenience, however, please note since most of our products are manufactured by third company rather than original, to avoid copyright infringement, the manufacturers could not use the same series number as original ones. However, they are of the same design and quality of original products, and the keyword of the products are the same. For example, the series number of  Brother TN-350 Black Toner Cartridge on our product reads as B-TN2025/2000/350

As for the second question, you need to consider the limited space on the box which makes it impossible to provide all the information. While the unlimited possibility of internet makes it available for you. Even though our supplier might not be able to update the information on the box in time, you may check on our website and make sure everything is right before your purchase and to eliminate you doubt when you receive the product.

To check if the ink or toner cartridges are compatible for your printer or not, there are two methods to follow:
•    Input the keyword of your printer model (Brother MFC-295CN) in the search column, and click search, at the right side of the page you could find your printer model listed there, click on it, in the middle of the page, you will find the compatible ink or toner cartridges Brother LC61 for your printer.
•    Input the keyword of the ink or toner cartridges you received (Brother TN-360 Black Toner Cartridge), click search, in the middle of the page you will see the product, and click on it, you may find the printer model listed at the right side “Compatible Printer Models”

Hopefully this would help you identify the product. You may log in to our website www.123inkcartridges.ca for more information, also you may contact us by dial our toll free phone number 1-866-979-7463